What are Free Fields and how do I use them?
Add custom data points to work orders and other entities with seven flexible field types.
What are Free Fields?
Free Fields let you add custom data points to work orders, relations, objects and other entities — without waiting for a developer. Think of them as flexible columns you define yourself.
Supported field types
- TEXT — single-line or multi-line text input
- NUMBER — numeric values
- DATE — date picker
- DATETIME — date and time picker
- CHECKBOX — simple yes/no toggle
- DROPDOWN — single selection from a predefined list
- DROPDOWN_MULTIPLE — multiple selections from a predefined list
Limits and validation
You can create up to 50 Free Fields per entity. Each field can be marked as required, which forces the user to fill it in before saving. Conditional logic (show/hide a field based on another field's value) is also supported.
Setting up Free Fields
- Navigate to Settings > Free Fields.
- Select the entity (e.g. Work Order) and click Add Field.
- Choose the field type, label and any validation rules.
- Optionally configure conditional visibility logic.
- Click Save.
Showing Free Fields on PDFs
Free Fields are only visible on generated PDFs if the PDF layout is explicitly configured to include them. If you have added a Free Field but cannot see it on your quotations or invoices, check your document layout settings.