Marketplace - FAQ
Introduction
Explore Frequently Answered Questions, about the Marketplace.
Common Questions
Q: What is a Power-Up?
A: A Power-Up is a premium feature that is not included by default in your current plan or tier. You have the opportunity to explore these features through trial testing, allowing you to experience their benefits without any commitment. These features are specifically designed to enhance the efficiency of your organization's workflow.
Q: Is there a limit on how many Power-Ups I can add?
A: No, there is no limit; however, in certain cases, it may be better to upgrade your tier. If you have doubts about the best strategy to achieve your goals - regarding the features and premium features your business needs - please contact our sales department for more information.
Q: I'm not a customer yet, still testing OutSmart. Can I still access the Marketplace?
A: No, you cannot access the Marketplace if you are not a customer. However, during a trial period, you are free to use any feature of OutSmart without limitations.
Q: How many days can I trial a power-up or premium feature?
A: All power-up trials allow users to access the features without any limitations for a period of 14 days.
Q: What happens after the 14-day trial period ends?
A: Once the 14-day trial period is reached, OutSmart will automatically convert your power-up trial into a subscription, based on your account's billing profile configuration (quarterly or yearly).
Q: How can I access the OutSmart Marketplace?
A: Click on the top-right icon (user profile) to open the menu. Then, select \Marketplace\" and browse all products available in the OutSmart store.
Q: I'm currently browsing the OutSmart Marketplace; however