How to buy licences and activate your first employee
Purchase licences, understand the one-session rule and get your first technician online.
Licences explained
Every technician who uses the OutSmart mobile app needs an active licence. One licence equals one active mobile session — if an employee logs in on a second device, the first session is disconnected. BackOffice users are not limited in the same way; you can have multiple browser tabs open simultaneously.
Buying licences
- Log in to BackOffice and navigate to Settings > Licences.
- Select the number of additional licences you need and confirm your order.
- Licences are activated immediately and appear in your licence pool.
Day Passes
Need a temporary licence for a subcontractor or seasonal worker? A Day Pass grants 24 hours of mobile access. Key points:
- The pass is consumed the moment it is activated — the 24-hour countdown starts immediately.
- Day Passes are non-refundable, so only activate one when the employee is ready to work.
Adding and activating an employee
- Navigate to Settings > Employees.
- Click Add Employee and fill in name, email and phone number.
- Assign a licence from the available pool.
- The employee will receive an activation email with instructions to download the app and log in.
Linking a licence to an employee
After purchasing, each licence must be explicitly linked. Go to Settings > Employees, select the employee and choose Assign Licence. The employee can now log in to the mobile app.