How to set up two-factor authentication (2FA)

Step 1: Log in to an active OutSmart account.

Step 2: Navigate to the Settings tab in the side menu and search for Employees.

Step 3: Select an employee you want to enable 2FA security for and click the edit button.

Step 4: Open the authenticator app of your choice on your phone.

IMPORTANT! If you don't have an authenticator app yet, you'll need to install it first. We recommend the Google Authenticator or the Microsoft Authenticator.

Step 5: Click on the "validate" button.

Step 6: Scan the QR on the screen with your authenticator app.

Step 7: Enter the code you see in the authenticator app into OutSmart and click “Validate”.

Step 8: If the code is correct, you will then see a green box in the lower left corner with the text: “Code validated”

Step 9: Click Save

1. What is Two-Factor Authentication (2FA) and why do I need it?
   Two-Factor Authentication (2FA), also known as 2-Step Verification, adds an extra layer of security to your OutSmart account. Even if someone else knows your password, they can't log in without the second factor (the code from your authenticator app). This makes your account much more secure.

2. Which authenticator app should I use?
   You can use any authenticator app that supports the TOTP (Time-based One-Time Password) standard. Popular options include Google Authenticator, Microsoft Authenticator, and Authy. You'll find these apps in your smartphone's app store.

3. Can I disable 2FA after setting it up?
   Yes. To disable 2FA, go back to the employee screen where you initially set up the 2FA security, and click on the red reset button.

4. Does the 2FA security also apply to the OutSmart app?
   No, not at this time. 2FA security is only for the Backoffice